Alleo, LLC Privacy Statement

Effective January 21, 2022

Alleo, LLC (hereinafter referred to as “Alleo,” “us,” “we,” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws. We have provided this Privacy Policy to help you understand how we collect, use, and protect your information. We wish to help you make informed decisions; therefore, please take a few moments to read the sections below and learn how we may use your personal information. You should read this notice in conjunction with the End User Licensing Agreement

1. Personal Information 

The information we collect about you is provided directly by you and automatically through your use of our software. Information automatically collected is from publicly available sources, and may be combined with the information you provide directly. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy.

Alleo will never share data collected as it relates to the company or the user with 3rd parties, other than Service Providers mentioned in Section 4 below.

Information You Provide

• Personal and company information is provided by individual Alleo Users upon sign up and while using the software. When a Alleo User creates an account or is invited to an existing account, certain information is voluntarily given to us. This can include your name, email address and phone number. If you receive an invitation from a Alleo User but do not wish to become a Alleo User, please contact the Alleo User who sent the invitation and ask to be removed, and contact us.
• In some instances, an Alleo User may also add the personal information for other members of their own organization. We encourage any Alleo User that is entering this data to gain consent from individuals.

GDPR

While supporting clients globally, compliance with the European Union data protection rules is important. While Alleo does not yet have official GDPR compliance, this security achievement is on our Security Improvement Plan roadmap.  For information on opting out of our services and deleting personal data, please see Section 7 below.

2. Information Security

Information collected by this website is stored in secure operating environments that are not available to the public. Our employees are required by us to maintain and uphold your privacy and security and are aware of our privacy and security policies. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Alleo cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

3. Other Information that we May Collect

To provide our full range of services and to help us administer and improve our product and website, we may collect the following types of information:

IP Addresses

• IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as ‘traffic data’ so that data (such as the web pages you request) can be sent to you.

Cookies

• “Cookies” are small text files sent by your computer each time you visit our website, unique to your Alleo account or your browser – or similar technologies may be collected depending on how you access our website and software. We will use both session and persistent cookies to help with things like keeping you logged into your Alleo account. Some cookies may contain personal information you provided us, for example, your email address, and others may not.

Referrers

• A referrer is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our web server as ‘traffic data.’ We reserve the right to use this information to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

System Information

• System information that we collect as part of ‘traffic data’ includes time, the type of web browser being used, the operating system/platform and CPU speed. This information is sent automatically by your web browser when you are connected to a website. We reserve the right to use this information for purposes of identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.

Application Data

• The system stores data relevant to your company(s) and team(s).

4. Sharing of Information

No personal information will be shared with advertisers or partners without your permission. Information may be shared with other companies (“Service Providers”) to assist us in communicating with or providing our services to you. Our service providers can fall into a variety of categories, some of which are communications, advertising, marketing, credit card transactions, infrastructure and IT services, customer service needs, and analytics/enhancements to our software. These Service Providers may have access to your data in order to provide their required services. We require our Service Providers to keep any personal information secure, and we do not allow them to disclose your personal information, with the exception of when they are providing their services. A list of our service providers can be provided upon request. 

Personal Identifiable Information (PII) 

Collection of Personal Identifiable Information (PII) for reasons not necessary or relevant for business purposes shall be prohibited. 

5. Using Your Information

The information we collect from you may be used to:

Provide Access to Services

• We will use your information to allow you access to your Alleo account, see your organization’s data, manage your account and complete any other actions you may take in our software. Payment information is used to continue your subscription, and used to alert you of the charges.

Communication

• We may send you customer service and administrative emails to communicate updates regarding your account. These messages are considered part of the service and you may not opt out of these messages.

Promotion

• We may send you emails about new product features, tips, or other news about Alleo. These emails may include articles or other topics that we find relevant to you. These emails allow you to opt out at any time.

Advertising

• Content and advertising may be displayed to you on other sites based on your opt-in preferences.

Legal Compliance.

• Your information may be used to comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.

6. Minors

Alleo is directed toward and designed for use by persons aged 18 or older, or the age of majority in the jurisdiction in which you reside. We will not approve applications of, or establish or maintain accounts for, any child that we know to be under the age of 18. We do not solicit or knowingly collect personal information from children under the age of 18. If we nevertheless discover that we have received personal information from an individual who indicates that he or she is, or that we otherwise have reason to believe is, under the age of 18, we will promptly delete such information from our systems. Additionally, a child’s parent or legal guardian may request that the child’s personal information be corrected or promptly deleted from our files by contacting us.

7. Your Rights and Choices

Your Content. To keep your personal, company, and/or billing information accurate and up to date, you can log in any time to update your information, via www.withAlleo.com.  If you wish to contact us regarding viewing, modifying, or deleting your data, please contact us. We will do our best to honor your requests subject to any legal and contractual obligations.  Please note that deletion of data could adversely affect application/platform experience. 

Your Email. Each mass marketing email sent from Alleo will contain an opt-out link that will allow you to stop receiving emails. Personal emails from employees will not contain an opt out link, but you may contact us and request to be opted out from all. Please note that it may take up to ten (10) business days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send you emails regarding billing, or your account status, as these are informational and not available for automatic opt-out. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.

Your Cookies. You may also refrain from providing or may withdraw your consent for cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.

Third Party Data.  While Alleo receives data from various third party sources, use of that data is not a feature of the Alleo product.  Alleo restricts use of Third Party Data to the purposes of providing access to the platform or meeting technical integration requirements enabling the application to work.   Data is not used, sold or shared beyond these purposes.

8. Privacy Support

We reserve the right to amend or modify this Privacy Policy at any time upon prior notice to you by email, and by thereafter posting amended terms on this website. Your continued use after such notice indicates your acceptance of the amended Privacy Policy. You should check this Privacy Policy periodically for modifications by referencing the Effective Date posted above.

9. Contact Us

If you have any inquiry about Alleo’s data protection and privacy policy or practices, please contact us. Thanks for taking the time to read this.